Shipping & Returns

How Much Does Shipping Cost?

Shop4Charity offers shipping on Canadian orders via Canada Post and does not accept international orders.

How long does it take for my order to arrive?

Everything we do at Shop4Charity is “made to order.” That means we process your order after we receive the specific order from you! So please allow 7-10 business days from the date of order to the time of shipment. That said, we’re committed to getting your order to you as soon as possible, and as soon as your order comes through we go straight to work. First, we process the order — if you purchased a sweepstakes bundle, our data processing team processes your order and assigns you your unique drawcodes. From there, we package your order with love and send it on its way.

Domestic orders will arrive between 7-10 days after they ship, depending on your location.

How Does Shop4Charity Handle Returns?

If you're not 100% happy with your order, we'll work to make it right. We offer a 30 day money back refund process. If you applied a S4C Store Credit, we will issue you a new credit too. Contact store.help@shop4charity.com or call us to get help in the process.

Please send any store return/exchange items to:  
Shop4Charity Store Exchange Team | P.O. Box 10 | 
Brockville, ON K6V 5T8.

If you have a question regarding an order change, product swap or return, please email us at store.help@shop4charity.com and we’ll make sure you are served well. Please allow for a 24-48 hour response time so that our Customer Service agents can locate all information needed to service your order inquiry. Also note that Shop4Charity’s store service center is CLOSED ON SATURDAY & SUNDAY.